I hate poor customer service

[reelapeelin]

Originally Posted by Hedge

That's exactly the point. I don't like being lied to. I have been in customer service for 22 years and a supervisor for most of that. You do not lie to the customer, if you do, it will come back and bite you in the a$$. I do not know the owner of the place, I have never met him. It's his son that works in the office and will prove to be a detriment to the business. Between his lying and attitude their business will suffer.

Reel, if I had another boat I would go get my boat. Too much rain right now to deal with. I am going to give them one more week, then It's coming home.
Damn, where's Skools when I need him?

There's another shop or independent marine tech up there for you...you just haven't found him yet...