Opinions wanted - Page 3

RidgeRunner · #21 03-06-2015, 07:23 AM

Good to hear from you Norman. Yeah, it was a new motor. Don't know if I will ever have any warranty. Dealer never sent anything to Merc. Never got my reciept. I was happy to have it done by the time it got done.. So what you said Norman, prolly Nada! Besides he got some siding and other perks for free to offset any unrealized financial gain in this deal.

What would a dealer gain from not sending a customers warranty info to Mercury? I am certain Mercury wants to rid me of my last dollar and marketing crap by mail is kinda expected if you know what I mean.. They don't know I exist, yet..

THEFERMANATOR · #22 03-06-2015, 10:27 AM

Quote:

Originally Posted by RidgeRunner

Good to hear from you Norman. Yeah, it was a new motor. Don't know if I will ever have any warranty. Dealer never sent anything to Merc. Never got my reciept. I was happy to have it done by the time it got done.. So what you said Norman, prolly Nada! Besides he got some siding and other perks for free to offset any unrealized financial gain in this deal.

What would a dealer gain from not sending a customers warranty info to Mercury? I am certain Mercury wants to rid me of my last dollar and marketing crap by mail is kinda expected if you know what I mean.. They don't know I exist, yet..

The dealer risks losing his dealer status with MERCURY. And my feathers weren't ruffled. I tried buying a new engine years back, and that was the line I got from every dealer I tried to get one from. So I rebuilt my EVINRUDE and made it a 225+. Ended up working out better in the end anyways as a new engine wouldn't have moved like mine did when I dropped the hammer(then again, my fuel gauge moved like it wouldn't have with a new engine either

).

spareparts · #23 03-06-2015, 10:44 AM

if the dealer doesn't register you new engine, they are in violation of their dealer agreement and possibly some state/fed laws. Contact another dealer and have them run your number to check the status of your warranty. If it hasn't been registered, contact mercury Customer Service and tell them whats going on. ***** enough about it and you may gets some extended warranty out of them

RidgeRunner · #24 03-06-2015, 12:35 PM

Thanks for the info, I am confident it will be done then. I haven't pressed him. Mentioned it about a half dozen times.. I will never need the warranty. Right?

NormanXanders · #25 03-06-2015, 05:22 PM

Nah who needs a warranty? LMAO

phatdaddy · #26 03-06-2015, 06:40 PM

ridge, on my new merc, i know it was registered, with all the paperwork that goes with it. i haven't recieved anything from merc.

did i miss something?

RidgeRunner · #27 03-10-2015, 06:08 AM

I figured Merc would fill your mailbox with a bunch of advertisements, sell your name to a few dozen of their closest friends, so you get spam and unwanted mail for the rest of your life... maybe not. Maybe they figure after they sold you a motor your too broke to target...

bradford · #28 03-10-2015, 07:42 AM

Ridge you should call Mercury to know for sure whats going on. Did you receive a Manufacturer's Statement of Origin? (Kinda like a title, but actually better). Asking about it half a dozen times and still not having an answer is BS. You paid new engines prices right? Well part of that price is the warranty cost factored in. Unless you picked up something hot and it was half the price I'd def call and find out. After you get it figured out I'd shop around for a more reputable dealer for any service work.

Destroyer · #29 03-10-2015, 08:39 AM

ANY time I ever had to ask a parts supplier a half a dozen times where my parts were, or if something was done, I always figured it was time to get a new supplier. I'm talking multi-billion dollar companies with thousands of orders going in and out each day, and if they can keep track of their customers then by God I think that a small marine dealership should be able to also. It's time to trade in your dealer for a new one. Just my 2 cents..

RidgeRunner · #30 03-10-2015, 12:08 PM

I hear you and will refrain from commenting about my dealer. Momma always said...
BTW- I will definitely check into my motor registration with Mercury. It is now a priority. After having gone round and round with the purchase and installation, I lost interest. Not anymore, I am on it and will report findings..