Need some help in Fla

[reelapeelin]

Originally Posted by Destroyer

Reel, I tried that first thing. They are a quote: "new company" unquote, and are not set up to do any sales except in the store. I offered exactly what you suggested.. they said they couldn't do it, they didn't have the software in their computers but that they were working on it and expected to have it before the end of the year..

(It just goes to show you how far we've come... they are willing to lose a $400 sale just because they cannot figure out how to take a credit card number over the phone and how to put two small boxes into a large box and then call FedEx) What the hell ever happened to customer service????

Specially a computer company...ironic...like I went in a BBQ place several years back...liked their BBQ sandwich so much, told 'em I wanted to take home a pound...shocked waitress says , Let me check...goes back into kitchen, talks to OWNER and comes back to tell me they are not "set up" to sell by the pound...