I hate poor customer service

[Hedge]

Well after my failed attempt to clean or unstick the issue with my carb(s), I decided to take it to have it repaired. There are numerous places to choose from but chose the one I did based on local reviews online. Needless to say, their experience must have been better than mine.
First of all, don't lie to me about your backlog from the beginning. I was told it was about 2 weeks. When I question the progress "three" weeks later I was told their back log was 4-6 weeks. Did you lie to me just so I would bring it there? Then I called on the 5th of July and the mechanic had started on it before the 4th, but wouldn't be back until Saturday. Here it is a week later, once again I make my weekly call, the guy has to "check" on it.
Really. You have to check. The whole shop is not more than 4000 sq ft., including the office. Open the door to the shop and ask.
Now when they finally call back 30 mins later, the boats from "my week" will be in the shop next week. When I questioned about them already starting it before the 4th, oh I must have had you confused with another boat. No you knew exactly the boat, and when I reminded him of our conversation, let us sort this out and call you back. Yeah, sort it out just means get your lies straight.