Need some help in Fla

[nymack66]

I live in Orlando with two stores within reach listed below, Send me the item number an I can buy it and ship it up for you.
This one is closer to my home..
130 E. Altamonte Drive
Altamonte Springs, FL 32701
Main Phone: (407) 339-8009

This one is closer to work ..
7802 South Orange Blossom Trail
Orlando, FL 32809
Main Phone: (407) 438-1270

[Destroyer]

Originally Posted by nymack66

I live in Orlando with two stores within reach listed below, Send me the item number an I can buy it and ship it up for you.
This one is closer to my home..
130 E. Altamonte Drive
Altamonte Springs, FL 32701
Main Phone: (407) 339-8009

This one is closer to work ..
7802 South Orange Blossom Trail
Orlando, FL 32809
Main Phone: (407) 438-1270

NYMack66, that's great, and I thank you so much for the offer and I am totally indebted to you, but unfortunately I don't know that much about Fla. geography, so I don't know where those stores are. But the 4 stores I listed are the only CompUSA stores that have the items (as of 7:15PM sunday evening)

SKU number is M452-6034
Item model # is K9N2-Diamond
Made by MSI

Their addresses are:

1) Clearwater
23656 U.S. 19 North
Clearwater, FL 33765
Main Phone: (727) 669-7100


2) Falls
14951 South Dixie Hwy
Miami, FL 33176
Main Phone: (305) 415-2750


3) Ft. Lauderdale
1740 N. Federal Hwy.
Ft. Lauderdale, FL 33305
Main Phone: (954) 565-1189


4) West Kendall
12200 North Kendall Dr.
Miami, FL 33186
Main Phone: 305-341-4400

[reelapeelin]

Destroyer...Call the store, give 'em a credit card number and they'll ship it ti you...overnite if you wanna pay extra...

[joe7670]

I can get to the following store by end of day if needed.

4) West Kendall
12200 North Kendall Dr.
Miami, FL 33186
Main Phone: 305-341-4400

PM or reply confirming and I'll advise once visited.

[Destroyer]

Originally Posted by joe7670

I can get to the following store by end of day if needed.

4) West Kendall
12200 North Kendall Dr.
Miami, FL 33186
Main Phone: 305-341-4400

PM or reply confirming and I'll advise once visited.

Thank you Joe.. I'll call them, confirm actual stock and then PM you so we can work out details.
Maybe I can pay them over the phone and you can just pick up the items...
I'll get back to you shortly.

[Destroyer]

Joe, I confirmed that there is 1 unit physically at that store. They have put it aside in the managers office awaiting pickup. If you can pick it up that would be great. Look in your PM for more info. Again, thank you!!!!

[Destroyer]

Originally Posted by reelapeelin

Destroyer...Call the store, give 'em a credit card number and they'll ship it ti you...overnite if you wanna pay extra...

Reel, I tried that first thing. They are a quote: "new company" unquote, and are not set up to do any sales except in the store. I offered exactly what you suggested.. they said they couldn't do it, they didn't have the software in their computers but that they were working on it and expected to have it before the end of the year..

(It just goes to show you how far we've come... they are willing to lose a $400 sale just because they cannot figure out how to take a credit card number over the phone and how to put two small boxes into a large box and then call FedEx) What the hell ever happened to customer service????

[reelapeelin]

Originally Posted by Destroyer

Reel, I tried that first thing. They are a quote: "new company" unquote, and are not set up to do any sales except in the store. I offered exactly what you suggested.. they said they couldn't do it, they didn't have the software in their computers but that they were working on it and expected to have it before the end of the year..

(It just goes to show you how far we've come... they are willing to lose a $400 sale just because they cannot figure out how to take a credit card number over the phone and how to put two small boxes into a large box and then call FedEx) What the hell ever happened to customer service????

Specially a computer company...ironic...like I went in a BBQ place several years back...liked their BBQ sandwich so much, told 'em I wanted to take home a pound...shocked waitress says , Let me check...goes back into kitchen, talks to OWNER and comes back to tell me they are not "set up" to sell by the pound...

[joe7670]

More like they are not set up to use their brains.

[Destroyer]

Originally Posted by joe7670

More like they are not set up to use their brains.

I spoke to the manager of one of the stores Joe.. he told me that it would be a simple thing to do, but that the order to not do it came down from corporate and that he would risk losing his job if he did it. So I'm thinking that someone in their corporate office has reached their Peter Principal spot in life.

(And for those of you that don't know what the Peter Principal is, basically it's a statement that says that people will continue to rise in their given profession until they become incompetent in their job. In other words, if you are competent in your job you will get promoted up the next rung of the corporate ladder.. and you will continue to do so for as long as you are competent and can do your job. But eventually you'll hit a spot where you cannot do the job...it's bigger than you can do. That means that you are now incompetent. That's your Peter Principal position).

Like I said at the beginning, it sounds like someone at CompUSA Corporate has now hit their Peter Principal position. They are incompetent.