I hate lowrance!!!

THEFERMANATOR · #1 09-15-2008, 10:14 AM

The title pretty much says it all. I just ordered a LMF-200 with an EP-60R last week so I could measure fuel flow in my HYDRA-SPORT. I got the package in FRIDAY and it had the wrong extension cable in it to hook it up. So I decided to hook it up temporarily to make sure it works and check it out some until I get the new cable. I hook everything up and it won't read the flow sensor, I try everything and still it won't configure the flow sensor. I spend an hour on hold with LOWRANCE this morning just to have them blame it on the dealer that sold it to me saying they must have mispackkaged the kit and pieced it together(even though the kit was still factory sealed). They finally admit that the EP-60 flow sensor is most likely bad and they will ship me another one out, sometime in OCTOBER when the backorder gets filled. LOWRANCE used to make some nice stuff, but there customer service SUCKS! At least the BOE MARINE where I bought the stuff through is helping me out and sending me out another kit so I can get my guage working.

C YENSEN · #2 09-15-2008, 10:16 AM

i hate dealing with ANY customer service!!!!!!

macojoe · #3 09-15-2008, 10:43 AM

I have a few friends that love them, but one just had a problem like you and is getting the same kind of run around.
I never liked them, I had a fish finder I did not like once before.

I got my Furuno from BOE and got the wrong transducer, called them and it was in the mail next day, didn't even wait to get the wrong one back, and it was over $200!!

Good Luck!

THEFERMANATOR · #4 09-15-2008, 01:01 PM

I got my FURUNO from him as well(A FCV-620 with an AIRMAR P-66 transom mount). They were sold out of the LOWRANCE LCX-28C HD combo unit I wanted. I guess now it's a good thing they were sold out. And JIM at BOE already shipped me out another complete kit and just said to send back whatever I don't need, great guy to deal with.

reelapeelin · #5 09-15-2008, 02:13 PM

Hopefully after you've used it fir a while , you'll come to like (love?) how good it works and this will be a distant memory...I've had Lowrance units for years and find 'em hard to beat for the money...

...That said, if I's serious saltwater fishin' offshore, I'd have to go w/Furuno...

tsubaki · #6 09-15-2008, 02:18 PM

Just to refresh your memory
http://www.wellcraftv20.com/communit...light=Lowrance

tsubaki · #7 09-15-2008, 02:22 PM

I've had mine about as long as the boat and love it. A grain of sand will stop the wheel and won't read.
Apparently they have changed the fuel flow sensor, my model is an EP-10. It came in a kit with the LMF-200.

THEFERMANATOR · #8 09-15-2008, 02:30 PM

I bought it strictly for fuel flow, and possibly adding a paddle wheel later on for instant MPG. There tech department and overwelming backorder on the fuel probes though is leaving a VERY bad taste in my mouth per say for LOWRANCE right now. This lady I spoke with in technical support didn't understand squat about the NMEA 2000 network, she just wanted to blame the retailer and say he sold me a kit that he put together wrong. I've had LOWRANCE products in the past and liked them, but after NAVICO bought em out it seems that customer support has went down the crapper. This really worries me as MANY electronic manufacturers out there are now owned by NAVICO. I just want to get this thing working, and LOWRANCE was ZERO help.

tsubaki · #9 09-15-2008, 02:44 PM

When I got mine over a year ago, the same thing. Phoned, e-mailed to customer service, as of today I've not recieved a responce.
When Lowrance products work, they are the greatest thing.
When they don't, just buy more parts, you will not get any help from them or the suppliers.

randlemanboater · #10 09-17-2008, 06:59 PM

Man that sux when ur brand new toy wont work!