[ebol5]

MJ, definetly do the BBB complaint, also call your states attorney's division of consumer affairs office, and if you have a TV station (action 5 or whatever) that will put it on the local news. I still think your motor will show up! :P Have faith! But stay on them, ask them how they would feel if situation was reversed... and what they would expect you to do to resolve it....

Try not to get yourself... or them, too upset, it will only be counter productive... just stay on them.