Costa Del Mar customer service
 

I give an 11 out of 10.

Sent off my 5-6 year old triple tails with one shattered lense for lense replacements. I got the email for the 79$ replacement of both which I also expected. I told them to proceed and provided my card number.
I got them in the mail friday afternoon and was pleasantly suprised by a BRAND NEW pair in a new box with case and all.
:party:

Ain't it GREAT when somebody actually DOES what they oughtta!!...:party::news:

:party:

Thanks for posting, they have now secured a new customer ...

I've had the same experience 3 times now with Maui Jim, working on my 4th. (I broke them on my vaca). previously they sent me brand new glasses and case for $70.

i have a pair and heard they are out of biz???

I've heard that Costa has excellent customer service.

I only wear cheap sunglasses. When they break Wally World gives me another pair for $5. I don't get a case though. :laugh:

If you ever put a pair of Costa's or Maui's or the like on you will see what you been missing. no exagerating, its like night and day when on the water....you can see deeper down and everything is so crisp and clear. Way less eye fatigue after a long day in the outdoors too. :clap:

i used to be a cheap sunglasses (foster grant fishing glasses) person until i got to be about 30, then my eyes would itch & burn at night. went to the doc and he said get good glasses, they are cheaper than doc visits down the line. i used to wear Bucci's in the 80's(miami vice days) and went to ocean waves in the 90's, switched to costa's in 01. i am outside all day , all year, in florida. i like the brines with the amber lenses. i have had about 4 pair and no matter what i do to them, they replace for $75. i have ran over them with the bush hog, trencher, truck. sat on them ,etc.
i also have friends who rave about the maui jims..

I have sent my costa's back twice due to the rubber wearing off the ear pieces. Both times they sent me back new glasses.

I have had them on while fishing with my buddies and I have to tell them where to cast because I am the only one who can see the fish. One wears Walmart specials and the other wears Ray Bans. I can see so much deeper with them on.